Our standard turnaround time for TV boxes orders is 1-3 business days. For OEM order, it depends on the requirement

Yes, we can modify firmware including bootup logo, launcher, and UI. Our team of experienced engineers is well-versed in firmware customization. We understand the importance of tailoring the product to meet your specific branding and user experience requirements. We will work closely with you to ensure that the modifications are carried out precisely as per your specifications, providing you with a customized solution that sets your product apart from the competition.

We offer a one - year warranty for all our Android TV boxes. If there are any quality problems during the warranty period, we will provide free repair or replacement services.

Our IPTV boxes support a wide range of popular streaming protocols to meet diverse user needs. For live streaming, we support the RTP (Real - Time Transport Protocol) over multicast, which is widely used in IPTV systems for its ability to efficiently distribute video content to multiple users simultaneously, reducing the load on the server. It works in tandem with RTCP (Real - Time Control Protocol) for quality control and member management.

When it comes to on - demand services like video - on - demand and time - shifted media, we support RTSP (Real - Time Streaming Protocol). RTSP is used for controlling the streaming media, such as starting, pausing, and rewinding the media playback. It can operate on top of RTP for data transfer, and the data can be transmitted via UDP for lower - latency transmission or TCP for more reliable transfer in some cases.

In addition, considering the popularity of mobile and web - based viewing, our IPTV boxes also support HLS (HTTP Live Streaming). HLS is a HTTP - based adaptive bitrate streaming communications protocol developed by Apple. It's highly compatible with various devices and platforms, allowing users to smoothly stream content on their smartphones, tablets, and web browsers. This protocol segments the video into small chunks and delivers them over HTTP, which can adapt to different network bandwidth conditions to ensure a seamless viewing experience.

Absolutely. Our proficient firmware development team has extensive experience in customizing TV box firmware. We can tailor the firmware according to your specific requirements, such as adding unique features, optimizing system performance, or adapting to specific hardware configurations.

Our Android TV boxes come with high - performance processors, large - capacity memory, support for 4K Ultra HD video playback, and access to a wide range of apps and streaming services.

We accept various payment methods, including PayPal and bank TT transfers.

Yes, we can provide you with a detailed firmware update plan and tools. This includes creating user - friendly update instructions, developing an over - the - air (OTA) update mechanism if required, and providing technical support to ensure a smooth firmware update process for end - users.

First, we have in - depth communication with you to understand your detailed requirements, such as performance indicators, interface needs, and size limitations. Then, our engineers start the design work, including schematic design, PCB layout, and simulation analysis. After the design is completed, we will provide you with design drawings and BOM (Bill of Materials) for your review. Once approved, we can proceed to the sample production and testing stage.